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Built for Recruitment Agencies

Call Intelligence for Recruitment Agencies

Custom stages. GDPR compliance. Built for recruitment.

Track candidates through Sourcing → Screening → Submission → Interview with automatic GDPR Article 13 disclosure checks.

14-day free trial
Custom pipeline stages
GDPR built-in

Use Cases

Recruitment Call Workflows, Automated

Custom Pipeline Stages

Define your own stages: Sourcing → Screening → Submission → Interview → Offer. No preset MEDDIC or BANT frameworks. See how customization works.

Example tags:
• Candidate Type: Permanent/Contract
• Role Level: Junior/Senior

GDPR Article 13 Tracking

Automatically verify that recruiters disclosed data retention, processing purpose, and candidate rights.

Example check: "Did the recruiter mention how long we store CVs?"

Candidate Consent Logging

Track explicit consent for CV submission, reference checks, and client sharing. Stay audit-ready.

Example check: "Was consent obtained before sharing with client?"

How It Works

From first call to placement

01

Connect your VoIP

Link Ringover. Calls are automatically recorded and sent to Coldread.

Connect your VoIP
02

AI analyzes every call

Transcription, GDPR checks, candidate preferences, next steps, all extracted automatically.

AI analyzes every call
03

Track through your pipeline

Move candidates through custom stages. See relationship history, preferences, and red flags in one view.

Track through your pipeline

Features

Built for recruitment workflows

Custom Stages & Fields

Define your own pipeline stages and custom fields. No rigid MEDDIC/BANT frameworks forced on you.

Candidate Intelligence

Auto-built profiles with career preferences, salary expectations, availability, and notice periods.

GDPR Compliance Built-In

Article 13 disclosure checks, consent logging, 6-month retention defaults. Audit-ready by default.

Time-Stamped Transcripts

Jump straight to key moments: salary discussed, availability mentioned, consent given. No full-call listening.

Next Steps Extraction

AI automatically extracts action items and follow-up dates. Never miss a callback or reference check.

Webhook to ATS/CRM

Push call summaries, candidate data, and next steps to Bullhorn, Vincere, Salesforce, or any webhook-compatible system.

Pricing

Recruitment Call Analytics Pricing

No per-seat fees. Pay for the team, not each recruiter. Scale without penalty.

Team

For growing agencies

$79/mo
  • Up to 10 recruiters
  • 1,800 calls/month
  • Custom stages & fields
  • GDPR compliance checks

Business

For established agencies

$199/mo
  • Up to 25 recruiters
  • 4,000 calls/month
  • Everything in Team
  • Custom ATS integrations

See It In Action

Watch it work for recruitment

See how Coldread queries your candidate database with natural language.

Your phone system

Ringover today, Aircall coming soon

Ringover is the live integration. It suits recruitment desks because the power dialler pushes call volume up and Coldread analyses every one of those calls, not a sample. Ringover already pushes call data into recruitment CRMs such as Bullhorn and Vincere, and Coldread adds the layer those records are missing: what the candidate actually said.

Sourcing calls become candidate profiles

Consultants dial through a list and the detail gets lost. Coldread reads each Ringover sourcing call for availability, salary expectation, notice period and skill set, then writes it to the candidate profile. The next consultant to ring that person starts from a record, not a blank screen.

Screening detail captured in structured fields

Screening calls carry qualification detail, cultural fit signals and red flags. Coldread pulls those out of the Ringover recording as structured data, so your CRM holds the same facts whoever ran the call and whoever reads it later.

Client and hiring manager calls tracked too

Business development calls run through the same analysis. Role requirement changes, CV feedback, interview outcomes and urgency shifts are extracted and attached to the client record, which makes it obvious which accounts are warming up and which have gone quiet.

Stage changes detected from the conversation

Coldread reads stage signals out of the call content, so a candidate moving from screening to submission, or from interview to offer, updates without a consultant remembering to do it. Stalled candidates surface because nothing has moved them on.

Connecting Ringover, step by step

  • Copy your Coldread webhook URL from the integrations screen.
  • Paste it into your Ringover account settings and save.
  • Make one test call so a recording is produced, then confirm the transcript lands in Coldread.
  • Set your pipeline stages, tags and GDPR checks before you switch the whole desk on.
  • Nothing is installed on consultant machines, so the whole desk goes live at once.
Read the Ringover setup guide

Aircall: coming soon, waitlist only

Aircall is not live yet. Support is coming soon and is waitlist only, so nothing on this page describes an Aircall integration you can use today. Join the waitlist and we will tell you when it ships. Your plan price does not change, and the stages, tags and GDPR checks you configure on Ringover now carry over when Aircall launches.

Join the Aircall waitlist

Compliance reading for recruitment agencies

Recruitment calls sit under GDPR Article 13, and candidate CVs are personal data from the moment a consultant takes a note. These are the pieces worth reading before you write your compliance checks.

Put your recruitment desk on Ringover and Coldread

14-day free trial with 100 calls included. Solo is $29/mo for one or two recruiters, Team is $79/mo for up to ten, Business is $199/mo for up to 25. No per-seat fee on top of Ringover.

Setup

The stages, tags and checks recruitment desks start with

Coldread ships with no opinion about your process. You write the stages, the tags and the compliance checks in plain English, and the AI applies them to every call. The set below is illustrative: it is a sensible starting point for a permanent and contract desk, not a template you are stuck with. Most agencies change it in the first fortnight once they see which fields they actually read.

Pipeline stages

  • Sourcing: first contact, no qualification yet
  • Screening: availability and salary confirmed
  • Submission: CV sent to the client
  • Interview: client interview arranged
  • Offer: terms under discussion
  • Placed: started, in rebate period

Contract desks usually add a Compliance stage between Offer and Placed for right to work and reference checks.

Tags applied per call

  • Candidate type: permanent or contract
  • Role level: junior, mid or senior
  • Notice period: immediate, 1 month, 3 months
  • Counter-offer risk mentioned
  • Relocation or remote requirement
  • Client call: new role briefed

Tags are how you filter a quarter of calls down to the ten worth reading.

Compliance checks

  • Did the recruiter say how long we store the CV?
  • Did the recruiter state the purpose of processing?
  • Was the candidate told their rights of access and erasure?
  • Was consent obtained before sending the CV to a client?
  • Was consent obtained before contacting referees?
  • Was the call recording disclosed at the start?

Each check returns a pass or fail per call, so a reviewer only opens the failures.

The point of writing checks this way is coverage. A QA reviewer working by hand reaches perhaps two to five percent of a recruitment desk's calls, which is enough to catch an individual mistake and not enough to see a pattern. Running every check against every call tells you whether one consultant is skipping the retention disclosure or whether the whole desk has quietly dropped it, and it tells you in the same week rather than at the next audit. If you want the wider version of that argument, the compliance automation page covers how the checks are written and scored.

Frequently asked questions

How does call intelligence help recruitment agencies?

Coldread automatically transcribes and analyses every recruiter call, extracting candidate preferences, salary expectations, availability, and next steps. It builds AI-powered candidate profiles that grow with every conversation, so recruiters walk into calls already knowing the candidate's history.

How much does call analytics cost for recruitment agencies?

Coldread starts at $29/mo for 1-2 recruiters (Solo plan), $79/mo for up to 10 recruiters (Team plan), or $199/mo for up to 25 recruiters (Business plan). No per-seat fees and no annual contracts.

What compliance requirements apply to recording recruitment calls?

Recruitment agencies must comply with GDPR Article 13 disclosures, including informing candidates how long CVs are stored, the purpose of data processing, and their rights. Coldread automatically checks every call for these disclosures and flags any that are missed.

Which VoIP providers work best for recruitment agencies?

Coldread integrates natively with Ringover, with Aircall coming soon. Ringover is a popular choice for recruitment agencies. Simply paste your webhook URL into your VoIP settings and calls flow into Coldread automatically.

Can I customise pipeline stages for recruitment?

Yes. Coldread lets you define your own pipeline stages such as Sourcing, Screening, Submission, Interview, and Offer. No rigid MEDDIC or BANT frameworks forced on your recruitment workflow.

How long does the Ringover setup take for a recruitment desk?

Most agencies are live in about 10 minutes. You paste the Coldread webhook URL into your Ringover account, make one test call, and confirm the transcript appears in Coldread. Nothing is installed on consultant machines, so a desk of 10 consultants goes live at the same moment as a desk of one.

Is the Aircall integration available for recruitment agencies yet?

Not yet. Aircall support is coming soon and is waitlist only, so today the live integration is Ringover. Your plan price does not change when Aircall launches, and anything you configure now, such as stages, tags and GDPR checks, carries straight over.

Does Coldread analyse client calls as well as candidate calls?

Yes. The same analysis runs on business development and hiring manager calls. Coldread extracts role requirements, feedback on submitted CVs, interview outcomes and urgency signals, so the client record is built from the conversations rather than from consultant memory.

Resources for Recruitment Teams

Recruiters running phone-heavy desks usually pair Coldread with a tight sales cadence and consistent call dispositions so candidates and clients land in the right pipeline stages automatically, and the highest-volume desks layer in voicemail drop for unanswered candidate outreach. Standard starting reading: the industry sales calling overview, the recruitment call intelligence guide, and the underlying CRM integration primer. Operationally, most teams sync via the Aircall integration docs or Ringover integration docs and follow the quick start guide to get the first transcript flowing.

Start tracking candidates smarter

14-day free trial with 100 calls included. GDPR compliant from day one. Questions first? Email hello@coldread.ai.

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