Ringover Integration
Connect your Ringover phone system to Coldread using webhooks. Calls will be automatically transcribed and analyzed when they end. Setup takes about 10 minutes.
Requirements
- Ringover account with admin access
- Call recording enabled in Ringover settings
- Coldread account (free trial works)
Create integration in Coldread
In your Coldread dashboard, go to Settings → Integrations and click "Add Integration".
Select Ringover as your provider. Coldread will generate:
- A unique webhook URL
- An optional webhook secret for signature verification
Copy webhook URL
Your webhook URL will look like:
https://coldread.ai/api/webhooks/ringover/YOUR_INTEGRATION_IDCopy this URL — you'll paste it into Ringover in the next step.
Configure webhook in Ringover
Log in to your Ringover dashboard and navigate to:
- Settings (gear icon)
- Integrations or Webhooks
- Click "Add a new webhook"
- Paste your Coldread webhook URL into the URL field
If prompted for a webhook secret, enter the secret from your Coldread integration settings.
Enable call events
In the Ringover webhook settings, enable these events:
CALL_ENDED / call.ended
Required — triggers when call finishes
CALL_RINGING / call.ringing
Optional — incoming call alerts
Important: You must enable CALL_ENDED at minimum. Without it, no calls will be captured.
Test the connection
Save your webhook configuration in Ringover, then:
- Make a test call using your Ringover phone system
- Wait for the call to end and recording to be available
- Check your Coldread dashboard — call should appear within 30-60 seconds
You can verify the webhook is reachable by visiting your webhook URL in a browser. It should return {"status":"ok"}.
Troubleshooting
Call isn't appearing in dashboard
- • Check that CALL_ENDED event is enabled in Ringover
- • Verify call recording is enabled in Ringover settings
- • Wait 60-90 seconds after call ends (processing takes time)
Webhook signature verification fails
- • Ensure webhook secret matches in both Ringover and Coldread
- • Copy-paste carefully to avoid extra spaces
Need help?
If you're having trouble connecting Ringover, check these resources or contact support.