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Built for QA Managers

Compliance Automation for QA Managers

100% of calls analyzed. Zero manual listening.

Automatically check GDPR consent, fee disclosures, and recording permissions across every sales call.

14-day free trial
No manual sampling
Automated alerts

Use Cases

Compliance checks your team needs

GDPR Consent Verification

Automatically verify that reps obtained explicit consent before processing personal data.

Example check: "Did the rep disclose data retention period?"

Fee Disclosure Checks

Ensure all required fees, commissions, and charges were properly disclosed to customers.

Example check: "Were setup fees mentioned before close?"

Call Recording Consent

Track whether two-party consent was obtained in states that require it (CA, FL, IL, etc.).

Example check: "Was consent obtained before discussing sensitive info?"

How It Works

From manual sampling to 100% coverage

Step 1

Define compliance checks

Create custom compliance questions for your industry (GDPR, FCA, TCPA, state laws) in plain English.

Step 2

Auto-analyze every call

AI transcribes and analyzes 100% of calls against your compliance criteria automatically.

Step 3

Get instant alerts

Failed compliance checks trigger alerts. Review flagged calls and coach reps before issues escalate.

Features

Everything QA teams need

Custom Compliance Rules

Define your own compliance questions. No rigid frameworks. Works for any jurisdiction or industry.

Automated Alerts

Get notified immediately when compliance checks fail. Review and respond before audits happen.

Compliance Dashboard

See pass/fail rates by rep, by check, by day. Export reports for audits and internal reviews.

Time-Stamped Transcripts

Jump straight to the moment consent was given (or missed). No more listening to full calls.

Rep Performance Tracking

See which reps consistently pass checks and which need coaching. Data-driven QA management.

Webhook Alerts

Send failed compliance checks to Slack, email, or your CRM. No more checking dashboards manually.

Pricing

Call Compliance Monitoring at SMB Pricing

Gong charges $1,200+/user/year. Coldread gives you enterprise compliance features at 10x less.

Team

For growing QA teams

$79/mo
  • Up to 10 users
  • 1,800 calls/month
  • Compliance checks included
  • Priority support

Business

For larger organizations

$199/mo
  • Up to 25 users
  • 4,000 calls/month
  • Everything in Team
  • Dedicated support

Stop sampling. Start automating.

14-day free trial with 25 calls included. See every compliance gap immediately.

No credit card required
Setup in 10 minutes
Cancel anytime

Frequently asked questions

How does call compliance automation work?

You define custom compliance questions in plain English (e.g. "Did the rep disclose data retention period?"). Coldread analyses 100% of calls against your criteria automatically using AI, and flags any calls that fail compliance checks.

How much does compliance call monitoring cost?

Coldread starts at $29/mo for 1-2 users (Solo plan), $79/mo for up to 10 users (Team plan), or $199/mo for up to 25 users (Business plan). Compliance checks are included on all plans with no per-seat fees.

What types of compliance can Coldread monitor?

Coldread supports any compliance framework you can express as plain-English questions: GDPR consent verification, FCA fee disclosures, call recording consent, cooling-off period notifications, vulnerability identification, and any industry-specific regulatory requirements.

Which VoIP providers work with compliance monitoring?

Coldread integrates natively with Aircall and Ringover. Connect via webhook in under 5 minutes and every call is automatically captured and checked against your compliance rules.

Can I replace manual call sampling with Coldread?

Yes. Most QA teams manually sample 2-5% of calls. Coldread analyses 100% of calls automatically, so compliance gaps are caught immediately rather than discovered weeks later during random audits.

See It In Action

Watch it work for compliance

See how Coldread flags calls missing required risk disclaimers.

VoIP Integrations for Compliance