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Documentation

Welcome to Coldread

Everything you need to integrate your VoIP system, analyze sales calls with AI, and extract actionable intelligence from customer conversations.

New customers usually start with the quick start guide, which walks through connecting a VoIP provider and processing your first call. The core concepts page explains how stages, tags, and Contact Intelligence fit together. From there, set up the right phone system in the Ringover integration docs or Aircall integration docs, and review the broader integrations overview for what else is supported. Feature documentation covers call transcription, team management, compliance and privacy, and contact intelligence. If something breaks, the troubleshooting guide is the fastest path to resolution.

Get Started

New to Coldread? Start here to learn the basics and get set up in minutes.

VoIP Integration

Connect your phone system to Coldread with step-by-step webhook setup guides.

Features

Learn about transcription, team management, compliance, Contact Intelligence, and more.

API Reference

Integrate Coldread into your applications with our REST API and webhooks.

Help & Support

Get answers to common questions and troubleshoot issues.

Can't find what you need?

Our support team is here to help. Reach out via email or check the FAQ for common questions.