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Aircall Integration

Connect your Aircall phone system to Coldread using webhooks. Calls will be automatically transcribed and analyzed when they end. Setup takes about 5 minutes.

Requirements

  • Aircall account with admin access
  • Call recording enabled in Aircall settings
  • Coldread account (free trial works)
1

Create integration in Coldread

In your Coldread dashboard, go to Settings → Integrations and click "Add Integration".

Select Aircall and copy the generated webhook URL.

2

Configure webhook in Aircall

  1. Log in to Aircall dashboard
  2. Navigate to Integrations & API
  3. Click Webhooks
  4. Add a new webhook and paste your Coldread URL
3

Enable call.ended event

In the Aircall webhook settings, enable:

call.ended

Required — triggers when call finishes

Without call.ended, Coldread won't receive call data.

4

Test the connection

Make a test call via Aircall and verify:

  • Call appears in Coldread within 60s
  • Transcript is generated
  • AI analysis completes

Need help?

Having trouble? Check the troubleshooting guide or contact support.