AI Notes for Ringover
Empower by Ringover charges $39/license/month for AI features. Coldread runs a sales-opinionated summary on every Ringover call for flat $29 / $79 / $199 a month — total, for the whole team.
Flat team pricing · 14-day trial · No card required
Six sections, written for sales managers — not meeting-minute style. This is an anonymised example from a 17-minute Ringover demo call.
Demo call · Acme Logistics · 17m 24s
Generated automatically when the Ringover recording arrived
Outcome
Strong fit, blocked on procurement timing — follow up Q3.
Agenda raised by prospect
Decisions made on call
Sales rep agreed to send a written quote for 14 seats with multi-region included by Friday.
Objections heard
Action items
Sentiment
Positive throughout. Brief friction at minute 11 around pricing, recovered.
The first generation of AI note-takers were built for general meetings — recap of agenda, who attended, what was decided. They're fine for an internal sync. They're wrong-shaped for a sales call. A sales manager reviewing yesterday's pipeline doesn't want to know what was discussed. They want to know did the prospect object, what stage are we in, what are the next steps, who owns them.
That's the whole reason Coldread's summary template is fixed at six sections that map directly to a deal-review conversation: outcome, agenda, decisions, objections, action items, sentiment. The rest is noise. And because each Ringover call also runs through stage detection, custom tag classification, and compliance checks, the summary comes pre-tagged — so a manager can filter to "all calls last week tagged competitor mention" without hunting.
Empower's summaries cover similar ground but the format is more general-purpose conversation intelligence. Both options work — the deciding factor is usually whether you want a template tailored to your pipeline (Coldread) or one that lives inside the Ringover dialer (Empower). And, of course, the bill.
Empower scales linearly with seats. Coldread doesn't — same flat plan all the way up.
3 reps
~33% cheaper
8 reps
75% cheaper
15 reps
~66% cheaper
Empower price per ringover.com/empower/pricing. Coldread Team includes up to 10 users; Business up to 25.
Push the summary plus action items to a HubSpot or Salesforce note via webhook relay. Reps stop hand-writing call notes.
When a call gets tagged "objection: price" or "competitor mention," post the summary to a Slack channel for the manager to spot-check.
Filter to "late-funnel" calls from the last 7 days, read the summaries in 10 minutes instead of replaying recordings for an hour.
The "Outcome" line on each summary becomes a sanity check against rep-reported deal status. Quietly closes the gap between forecast and reality.
Yes — Empower is Ringover's first-party AI add-on and includes call summaries. The honest difference is the bill: Empower is $39/license/month (so a 5-rep team pays $195/mo, a 10-rep team pays $390/mo) while Coldread is flat at $29 / $79 / $199 for the whole team. If your team has 4+ reps using Ringover, Coldread tends to come out meaningfully cheaper.
If you want AI features inside the Ringover dialer with zero new UI for your reps and per-seat pricing is fine, Empower is a clean choice. Pick Coldread if flat pricing matters, you want custom pipeline stages and tags driving the summary, or you want Contact Intelligence to query the archive in plain English.
Each summary has six sections: a one-line outcome, agenda items the prospect raised, decisions made, objections heard, action items with owners, and a sentiment trend across the call. It's opinionated for sales rather than meeting-style minutes — closer to "what would a sales manager need to know in 30 seconds."
Summary quality depends on transcript quality, which depends on audio. Ringover's recording quality is generally good, and Coldread uses ElevenLabs Scribe (one of the best diarization engines available). For typical sales conversations, summaries are accurate enough that managers stop spot-checking after a couple of weeks. We always preserve the full transcript so you can verify any claim.
Yes — and this is where Coldread diverges from Empower. You define your pipeline stages, tags ("competitor mention", "decision-maker on call", "objection: price"), and compliance checks in plain English. The summary surfaces them automatically. Empower's summary is a fixed template; Coldread's adapts to your pipeline.
In the Coldread dashboard, attached to each call. You can also push them to your CRM, Slack, or n8n via the webhook relay — common patterns are "post to a Slack channel when an objection is detected" or "create an HubSpot note with the summary."
Yes. Solo $29 (450 calls), Team $79 (1,800 calls), Business $199 (4,000 calls) — every recorded call inside your allowance is transcribed and summarised. No per-summary or per-token charges.
Flat $29 / $79 / $199 — no per-seat math, no per-summary fees, no surprise overage at month-end.
No credit card required